At Tourexpect, we hold our customers' privacy in high regard and guarantee not to collect any information except the relevant details required for making a reservation with us. Therefore, we make every effort to safeguard our customers' privacy rights in relation to their interactions with our website. Our commitment to using your information is outlined in this document.
We collect personal information from our customers when they contact us to inquire about our products and services or make a booking with us through our website tourexpect.com. This information may include their name, contact details, email address, physical address, payment details, travel requisites, and referral source. By submitting this information, customers consent to our use of their information to process orders accurately and promptly.
We use the personal information collected from our customers to process their bookings, verify payment details, and provide relevant information associated with their travel or any other services they have requested. This information is also used for auditing, research, and activities focused on improving the performance of our website.
We respect our customers' privacy and consider all information provided during online bookings, such as their name, address, email address, and payment details, as private. We will not disclose or sell this information to anyone except for certain suppliers or third parties whose involvement is fundamental for the successful processing of their orders. Before disclosing any information, we make sure that these third parties abide by our privacy policy and adhere to strict safety measures.
We may disclose customers' personal information if we feel that such disclosure is pertinent to protect our company's rights and/or abide by a court order or legal proceeding.
We collect non-personal information from visitors to tourexpect.com, including data obtained via weblogs and third-party service providers, to evaluate the efficiency of our website's content and features.
We provide visitors to tourexpect.com with options to opt-out of having their personal information used for certain purposes, such as receiving marketing materials by way of newsletter or promotional emails. Customers can choose to request us not to send advertising information from our tour company or our affiliate websites.
We maintain the accuracy of data and avoid unauthorized access to our customers' personal information by carrying out all transactions through our secured server. We utilize technical safeguard systems such as encryption, socket layers, and firewalls to secure sensitive information like credit card details.