Marhaba Services Dubai
Overview
The Marhaba service at Dubai International Airport offers travelers a premium and hassle-free experience from arrival to departure. With dedicated representatives meeting guests upon arrival and departure, fast track lanes for immigration and security, and optional access to luxurious lounges, Marhaba ensures a seamless journey. Whether assisting with baggage, guiding through transfers, or providing relaxation in exclusive lounges, Marhaba elevates the airport experience, making travel smoother and more enjoyable.
Highlights
- As you disembark from your flight, a Marhaba representative will meet you at the aircraft gate or at the designated meeting point in the terminal.
- The representative will assist you with immigration procedures by guiding you through the fast track lane, bypassing the regular queues.
- If you have checked baggage, the representative can help you retrieve your bags and provide porter assistance if needed.
- Depending on your service package, you may have access to a Marhaba lounge where you can relax, enjoy refreshments, and make use of the facilities.
Inclusion
- Bronze Meet & Greet key services include
- Meet and greet before immigration for groups of 5 to 8 people.
- Fast-track through immigration and security.
- An escort right to the meeting point in the arrivals hall.
- Silver Meet & Greet key services include
- Meet and greet on arrival in the terminal for groups of 2 to 3 people.
- Fast-track through immigration and security.
- An escort right to the meeting point in the arrivals hall Hand baggage trolleys on request.
- Porter service from baggage reclaim.
- Gold Meet & Greet key services include
- Exclusive one-to-one service.
- Meet and greet on arrival at the terminal.
- Fast-track through immigration and security.
- An escort right to the meeting point in the arrivals hall Hand baggage trolleys on request.
- Porter service from baggage reclaims and Departure Lounge access for your return flight from Dubai.
Note: Please check Option wise inclusions for every product before booking
Important information
- Please carry a valid ID/Passport along with you.
- The guests have to approach the Marhaba meeting counter at the following locations and identify themselves: Terminal 1: The counter is located in area A Terminal 2: The counter is in the departure area before you check in Terminal 3: The counter is located in the departure area before you check-in, entrance gates 1&2DWC: The counter is located in the departure area
- This service is a shared service and passengers can be grouped with other passengers while assisted (FOR GOLD, it is exclusive and not on sharing basis)
- A special hand baggage trolley has to be requested in advance (at the time of booking the service)
- Buggy transfer through the airport terminals is subject to availability and access
- Subject to availability (If the booking is not confirm we will process the refund)